AI Security Mailbox
Automate Phishing Reports with an AI Analyst
AI Security Mailbox is your AI co-worker for email security operations — autonomously triaging user-reported emails, remediating malicious campaigns, and closing the loop with every reporter through with policy-aligned guidance.
Less time spent reviewing user-reported emails vs. SEG-based workflows.
Forrester Total Economic Impact Study, 2023
Freed from handling user-reported email; ~5,000 SOC analyst hours saved annually.
Forrester Total Economic Impact Study
The Challenge
Manual Email Triage Doesn't Scale
Employee-reported email creates an endless cycle of triage, response, and remediation. Because most workflows remain manual, analysts spend valuable time managing queues while employees often receive little or no feedback after reporting suspicious messages.
Abnormalが選ばれる理由
Automated Triage and Personalized Guidance for Every Employee
Traditional reporting tools rely on manual triage and generic auto-responses. Abnormal autonomously triages every reported message, responds to employees automatically, and remediates related threats across the organization.
24/7 AI-Powered Triage
Abnormal automatically analyzes every reported message and classifies it as malicious, spam, safe, or part of a security training exercise—eliminating manual review for the vast majority of reports.
Personalized AI Guidance for Employees
Employees receive immediate, conversational responses tailored to your organization's policies and can ask follow-up questions directly within the reporting workflow
Automatic Campaign-level Remediation
When a reported message is identified as malicious, Abnormal automatically finds and removes related messages across the organization to stop the campaign before it spreads.
Built for the Modern SOC
Triage, Remediation, and Response — Automated End to End
Behavioral AI Triage Engine
Automatically inspects every report and classifies it as malicious, spam, safe, or simulation using behavioral and content signals 24/7, without manual first-line review.
Campaign-Level Remediation
When a report is malicious, Abnormal locates and removes every related email from the same campaign across the tenant, closing exposure from a single detection.
Personalized End-User Responses
Sends automated outcome emails to reporters using a GenAI analyst or template, tailored to the specific message and your org's policies, not a generic thank-you.
AI Security Analyst
Security teams can configure response tone, guardrails, and policies through a conversational GenAI analyst — and preview exactly how it interacts with employees before it goes live.
Integration with Phishing Report Buttons
Connects to existing phishing-report buttons, abuse mailboxes, G Suite alerts, and third-party tools to bring every employee-reported message into one normalized, SOC-ready queue.
SOC Reporting & SIEM/SOAR Integration
Connects to existing phishing-report buttons, abuse mailboxes, Google Workspace alerts, and third-party tools to bring every employee-reported message into one normalized, SOC-ready queue.
An AI Co-Pilot for the SOC
Abnormal triages every reported email as malicious, spam, safe, or simulation and automatically finds and removes every related message from the same campaign across the tenant.
Personalized Feedback Loop
Most tools send a generic thank-you. Abnormal closes the loop with conversational, policy-aligned responses tailored to each message and handles employee follow-up questions.
Autonomous Campaign Remediation
A reported email is rarely an isolated threat. AI Security Mailbox identifies related messages from the same malicious campaign and autonomously removes them, turning a single detection into organization-wide protection.
Fortune 500企業の25%以上が、Abnormal AIの自動化されたセキュリティ判断を信頼して採用しています
.svg){kind=logo}
お客様の声
セキュリティリーダーの声
“Abnormal's automation gives our analysts time back to work on other projects, and the fact that it's API-based gives us flexibility to tie in other applications and their data.”
John Roeser
Senior Manager, Information Security, Domino's
“Our goals are to get away from being so reliant on human judgment and leverage AI to be proactive. Abnormal helps us with those goals.”
Corey Kaemming
Senior Director, Information Security, Valvoline
AbnormalはFortune 500の25%以上を含む4,500社以上のお客様にご利用いただいています。
よくある質問
Related Resources
See What Your Team Could Reclaim
Discover how many hours AI Security Mailbox can give back to your analysts.